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Do you wish you could discover a top quality, cost-effective organisation to take over all of the exasperating computer “techie stuff,” leaving you free to run your business? Using The Hand Media Group is like having your own professional IT Support department, ready to help at any time, but without the usual associated high costs. The sheer scope, scale and quality of our offer to small businesses make us different from the rest. And it makes us the best. What We Will Do For You!We specialize in providing top quality IT support to small businesses, removing all the usual worries and problems with your computers and anything that communicates with, runs on, or connects to them. We recognise that you want your technology to "just work", enabling you and your staff to perform your business tasks as quickly and efficiently as possible. To achieve this we keep things simple, no blinding you with science, just common sense advice, guidance and delivery. We work towards achieving your goals through technology, not despite of it.
Rowena Grant, President The Clean Place
Our award winning, low cost IT support includes:
Using sophisticated support technology (normally only employed by large corporations) we pro-actively monitor and manage every computer that we look after. We often know about issues even before our customers do, saving them time and money!
We perform regular maintenance work, even when your computers appear to be working well, to help prevent future problems. Why wait until it’s too late?
We resolve over 90% of computer support problems remotely, giving you a faster and more efficient service which is totally secure. This means that we can fix most of your computer problems instantly without you having to wait for a visit.
We also have engineers ready to visit your office.
You don't need a contract to use us. We are happy to work you on a single issue or project basis.
Our small business support service has been designed to give you the freedom to focus on your business while we take total responsibility for the smooth running of your IT systems.
Our contracts start at less than $200.00 per month and have no tie-in period so you can stop them at any time, leaving you in total control. With our maintenance plan you benefit from a highly-effective computer maintenance and support service at a low fixed price, meaning you know exactly what your IT spend will be—with no surprises. For more information about our service options, please read our Computer Maintenance page.
You have direct, personal access to a senior system engineer who knows how to make things happen - fast!
We keep costs down and provide a personal service to you whilst also maintaining very high standards.
The Hand Media Group offers a completely new kind of computer support experience for any small business with a computer requirement or problem.
The Hand Media Group: Giving you the best for less Your Peace Of Mind Is Just One Step Away
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“The Hand Media Group provides us with a clear no nonsense approach to the support and development of our IT systems. Their combination of remote support technology, quality processes and professional people delivers an outstanding service that I would recommend to any business.”